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Privacy
Statement
Privacy
Practices
Is
My Information Kept Confidential by You?
Yes.
Business owners often share their financial and private information
with outside professionals to gain assistance or credit for their
businesses. When doing so, business owners have the right to expect
that appropriate steps will be taken to keep their information confidential.
We respect your right to confidentiality and take steps we believe
will afford your information the confidentiality you expect.
For
example, computer access is given only to employees involved in
the process of administering or monitoring account information.
Staff must adhere to standards of conduct that prohibit unauthorized
use of your information. We do not sell customer information to
third parties. Unless required by law, legal process or required
government disclosures, or under other very limited circumstances
under Farm Credit regulations, your information is not provided
to others, including your accountant or attorney, without your authorization.
How Do You Protect My Privacy on the Internet?
Protecting
the privacy of your information that can be accessed by you on the
Internet is a priority to us. While no system of security is absolutely
foolproof, we employ many security measures in our efforts to safeguard
your information, including:
- Browser
encryption - To use Account Access, you must use an Internet
browser that utilizes 128-bit encryption technology. This is an
industry standard for secure area browsing when using information
of a sensitive nature.
·
Enrollment - Account Access includes an extended enrollment
process to assure that only you receive information about your account.
After completing and electronically submitting the enrollment form,
a Representative approves your enrollment and notifies you. We believe
that the additional time required to enroll, relative to other Internet
services, is offset by the greater assurance of your privacy.
·
PIN - We've made our PIN selection and verification parameters
stringent to reduce the potential for security breaches. A PIN must
be at least 4 and no more than 10 characters long. Of course, you
must protect the confidentiality and use of your PIN. PINs are encrypted.
·
Human review - Once enrolled and active, you can immediately
access information about your account such as loan balance, payment
amount, interest rate, etc. Loan numbers may be submitted by you
electronically, but must be reviewed and verified by an Association
representative before you have access to it via the Internet. This
usually takes one business day. This step also helps prevent any
unauthorized access to your account.
·
Software safeguards - A "time out" feature exists
to keep others from viewing your data after you have left your computer.
After 5 minutes, the site will lock up and will require you to again
sign-on, with re-entry of your PIN. To thwart would-be hackers,
a customer's account will be inaccessible after three unsuccessful
sign-on attempts. You can attempt to log in at a later time. All
activities are, by design, logged electronically, giving us the
ability to review the logs if any suspicious activity occurs.
·
Secure electronic mail - Account Access includes a secure
electronic mail system. A secure messaging system such as this is
used for passing confidential information. This system is designed
in such a way that passing of information outside the secure area
is restricted. This allows you to communicate directly with us with
the comfort of knowing that your information is protected and secure.
·
Firewall - The only way to get access to customer account
information is by coming through the secured section of our website
through a secure "firewall".
How can I protect my information?
Keep
your PIN confidential and safe. Do not allow others to use you PINs
or otherwise access your account.
Sign
off of your Account Access session before walking away from your
computer or before visiting other Internet sites.
Use
our secure electronic mail, rather than your regular Internet e-mail
for communicating with us.
What
information do you gather about me?
When
you visit our website, we generally automatically recognize your
domain name and e-mail address. We collect the e-mail information
on what pages and features you access or use. We also collect the
information you voluntarily provide us.
The
information we collect is used to communicate with you via e-mail
where appropriate, improve our web site, personalize the content
of our web site for you, and notify you about updates to our website
or the service we offer.
From
time to time, we may also employ "cookies" for better
operation of our website. A "cookie" generally permits
websites to recognize whether or not you have visited the site before.
It is a piece of data given to a browser by a web server, so that
the browser will hand it back to the server on subsequent visits.
Protecting
our children
We
do not knowingly solicit data from children, and we do not knowingly
market to children. We recognize that protecting children's identities
and privacy online is important and that the responsibility to do
so rests with both the online industry and with parents.
Who
do I contact if I have questions about confidentiality or privacy?
You
may e-mail us HERE or, during normal business
hours, call toll-free 1-877-648-5263 and ask for Jimmy Walker.
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